Help Center

FAQ

Customer Accounts

How Do I Go About Creating An Account?

What Tools Does An Account Offer, And How Do I Navigate Them?

Do I Need An Account To Place An Order?

Ordering

How Can I Place An Order?

What Payment Options Do I Have?

I Would Like To Reorder The Same Products I Have Ordered In The Past. How Do I Go About Doing This?

Shipping

What Delivery Methods Do You Offer?

What Delivery Timeframe Can I expect?

What Happens If There Is A Shipping Delay Or My Order Doesn't Show Up?

Returns

What Happens If I Received An Improper or Defective Product?

I No Longer Want One Or More Products From My Order. What Can I Do?

General Product Info

Are These Products FDA Certified?

If I Have A Specific Question About A Product, Is There Someone On Your Staff I Can Talk To?

Do I Have To Be A Medical Professional In Order To Purchase And Use These Products?

Where Are Your Products Manufactured?

Do These Products Expire? If So, What Is The Shelf Life?

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